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Home / Privacy Policy

Privacy Policy

Last updated: 2026. This Privacy Policy explains how Scassi Support collects, uses, and protects information gathered through our website and services.

We appreciate the relationship we have with our customers and are committed to responsible information-handling practices, in compliance with applicable federal and state privacy laws. Please read this policy before using our site or submitting any personal information. By using the site, you accept the practices described here. This policy applies only to the Scassi Support website; if you follow a link to a third-party site, please review that site's own privacy policy.

Our privacy principles

Notice — when we ask for personal information, we will tell you why we need it and how we will use it.

Choice — when we contact you for marketing purposes, we will explain how to opt out of future communications.

Security — we use reasonable security measures to protect the personal information we receive from you.

Sharing — when we share information with other companies to help deliver our services, we require them to comply with applicable privacy laws.

What information we collect

When you interact with Scassi Support, we may collect:

  • Contact information — name, mailing address, phone number, and email address
  • Purchase information — payment details, billing and/or shipping information
  • Demographic information — such as general product preferences, provided voluntarily

Registered members are automatically added to our announcement mailing list and may opt out at any time by clicking the unsubscribe link included in any newsletter — the process is automatic and immediate.

Cookies & tracking technology

Our site may use cookies and similar tracking technology to understand browser and device type, track visits, and improve the site experience. Cookies alone do not collect personally identifiable information; however, if you have previously provided such information, cookies may be linked to it. Aggregate, non-identifying data may be shared with third parties.

How we use and share information

Information you provide is used to fulfill your specific request — for example, scheduling a support session or processing payment. We do not sell personal information. We may share information with service providers who help us operate our business, subject to confidentiality obligations, or when required by law.

Your choices

You may decline to provide personal information, though this may limit our ability to provide certain services. You may review, update, or request deletion of your information at any time by contacting us.

Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page, and we encourage you to review it periodically.

Questions about this policy can be sent to support@thesupportguru.us.

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Scassi Support is an independent service provider for software-related issues on desktops, laptops, and peripherals. Brand names, trademarks, and logos referenced on this site belong to their respective owners and are used for representation purposes only. Scassi Support recommends contacting the respective manufacturer (OEM) for similar support options.
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