Have you received a call from someone claiming to be Scassi Support asking for money or account information to process a "refund"? That's not us. Scammers frequently impersonate legitimate tech support companies. Here's how to tell the difference.

Three rules our real agents always follow

Inbound calls only

We will never call you unless you specifically requested a callback from us.

No bank details, ever

We will never ask for your bank account information. Scammers use this to steal money while pretending to issue a refund.

You initiate remote access

We will never ask to connect to your computer unless you request it first.

How to tell if it's a scammer

Scammers frequently spoof phone numbers and dial thousands of people hoping to reach an unsuspecting consumer. If you've been contacted by someone impersonating us, hang up and call our published number directly at +1-888-213-3518 to verify.

We also list our phone numbers with Nomorobo for call-pattern monitoring, which helps flag and block scam calls that spoof high volumes of numbers.

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